Terms of service

Terms of Service – Insole Footwear

Welcome to Insole Footwear! By visiting our website or placing an order, you agree to the following terms and conditions.

1. General Information

Insole Footwear provides ladies' footwear through its online store. We reserve the right to update our products, prices and store policies when necessary.

2. Product Information

We make every effort to display accurate product descriptions, colours and images. However, slight colour variations may occur due to screen settings and lighting.

3. Orders and Payments

  • Customers must provide accurate contact and delivery information.

  • We reserve the right to cancel or refuse an order in case of incorrect information or product unavailability.

  • Cash on Delivery (COD) is available on eligible orders and locations.

4. Pricing and Delivery

  • All product prices are displayed in Pakistani Rupees (PKR).

  • Orders below Rs. 5,000 have a delivery charge of Rs. 300.

  • Orders of Rs. 5,000 or above qualify for free delivery.

5. Returns and Exchanges

We offer size exchanges only, subject to our Return and Exchange Policy. Refunds are not offered for size-related requests. Please review our Return and Exchange Policy before placing an order.

6. Order Cancellation

Orders may be cancelled within 15 minutes, subject to our cancellation rules.

7. Customer Information

Customers are responsible for providing correct personal, contact and shipping information when placing an order.

8. Contact Information

For any questions or assistance, please contact us:

Email: insolefootwear142@gmail.com

Phone / WhatsApp: 03165885546

Location: Rawalpindi, Pakistan

Thank you for choosing Insole Footwear!